Notes on the use of PandA: Please read carefully.

○About this manual

This manual is basically based on the screen display on a PC. Please note that the appearance and functions may vary slightly due to updates.
You can also access the site from your smartphone, but please note that some functions may not be available.

○Browsers to be used

PandA recommends the following browsers.

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge

Please do not use Internet Explorer.

○Beware of automatic translation!

Some browsers have the ability to automatically translate sites that are not in your native language.
If you open a page with PandA's language setting set to English, the display may be distorted as shown below.


The word "help" has been automatically translated to "助けて" (which means "help me").

Please do not use the automatic translation function in using PandA.

○Have you enabled ECS-ID?

ECS-ID is required to use PandA. If you are newly enrolled and have not activated your ECS-ID yet, you will not be able to use it.

○About PandA's operating hours

PandA will be unavailable from 04:00~06:00(GMT+9) everyday for maintenance.
In addition, the service is not available during end-of-year maintenance and emergency maintenance.